Customer Satisfaction Center

We are at your service with our Customer Satisfaction Center for all the opinions, suggestions and complaints our valued customers have to give us. Your notifications will be assessed within 5 business days at the latest and you will be kept informed.

• Send your comments, suggestions and complaints about Google Play to musterimemnuniyeti@kuveytturk.com.tr;
• Send your comments, suggestions and complaints about Private Banking to ktobiletisimformu@kuveytturk.com.tr;
• Send your comments, suggestions and complaints about mobile branch to mobilsubesi@kuveytturk.com.tr
• Requests, suggestions and complaints via Social Media can be communicated via Twitter; Facebook and Şikayet Var
• Click here for the Customer Complaint Arbitration Board information brochure.
• Click here for the Participation Banks Association of Türkiye Customer Care Arbitration Board Complaint Form.
• Click here to learn more about the Customer Care Arbitration Board.
• Click here to contact Kuveyt Türk.