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While using external applications

Secure Signing

With external applications, Kuveyt Türk provides communication using VeriSign SSL (Secure Socket Layer) certification methods.

Transaction Limits

Your transaction limits for external applications are defined to be the same as Mobile Branch limits. You can contact Call Center at 444 0 123/0850 251 0 123 to reduce or increase your transaction limit specifically for external applications.

Our Customers' Responsibilities

  • Do not use applications that are not on the list of external applications that use Kuveyt Türk APIs published in Kuveyt Türk API Market website.
  • Please note the e-mail addresses claiming to be from the Kuveyt Turk Participation Bank. Kuveyt Türk only sends e-mails for information purposes. He does not want any information from you. If you encounter such a situation, you can contact Call Center at 444 0 123/0850 251 0 123.
  • Be careful with fraudulent activities.
  • When choosing a password, consider the following:
- Be sure to use a password that you have not used before.
- Do not use your personal information as a password, use complex passwords.
- Do not store or record your external application and password information in your wallet and on your computer in a manner that is easily accessible and can be used by someone else.
  • Keep your private information secret.
  • You should protect your computer and mobile phone from viruses and similar programs. Note that antivirus programs are installed and up-to-date.
  • Installing personal firewall software on your computer is an important factor in your security.
  • Do not log in to external applications that supported Kuveyt Türk from the Internet, foreign or unreliable computers.
  • Increase your security by keeping your Web browsers up to date.
  • Use the phone activation key and key lock to prevent your mobile phone from being used by someone other than you.
  • External applications can be processed for 24 hours as long as the session is not closed. At the end of 24 hours, the customer must make a reentry. Do not leave your phone where you can access others while the application is open.