Subscribe to our Telephone Banking and enjoy a branchless service experience.
Who can benefit from Telephone Banking Services?
You must first become a Kuveyt Türk customer to benefit from our Telephone Banking services. You can download Kuveyt Türk Mobile to your phone and click the Become a Customer button. A Single Password is also necessary to use our Mobile Banking services.
How Can I Get a Single Password?
Setting a Single Password
You can get a single password through the following methods:
- Call Kuveyt Türk Customer Contact Center (444 0 123/0850 251 0 123).
- You can access the relevant transaction menu after saying "Get Single Password" over the voice IVR.
- You can use the Single Password menu to get a password using your card number and password.
- If you do not have an active card, you can create a Single Password using your chip ID card. For this method, you need a mobile phone with an NFC feature. After activating NFC, you can follow the steps of Forgot Password > Instant Password on the Kuveyt Türk Mobile login screen.
- If your mobile phone lacks the NFC feature and you do not have a chip ID card, you can visit our nearest branch to get a Single Password.
Changing Your Single Password
- Say "Change Single Password" over IVR to access the relevant menu,
- The menu will ask you to enter the current password first before changing it to a new password.
Removing Single Password Lock
You can access the relevant menu after saying "Remove Single Password lock" on IVR. You can perform your transaction in a short time by following the steps in the menu.
You can enjoy a fast and advantageous digital banking experience with Kuveyt Türk.