Kuveyt Türk Contact Center strives to offer the best support possible, following international standards and regulations.
ISO 18295:2017 Customer Contact Centers Standard
Kuveyt Türk Customer Contact Center was awarded the ISO 18295:2017 Customer Contact Centers Standard after the audits and evaluations conducted by Kiwa Meyer, an international assessment and certification body.
This certificate certifies that our Customer Contact Center operates with a quality management system that is in compliance with the standards.
Voice Analysis
All calls received at Kuveyt Türk Customer Contact Center are analyzed using the Speech Analytics program.
Become a Kuveyt Türk customer and experience the highest quality standards in your banking processes and transactions.